Industry Leading Support

A key component of every Sika Sarnafil roof is the carefully integrated package of services that initially enabled its installation and subsequently provides life-cycle customer support.

 

We can provide an almost infinite range of design possibilities, with an unparalleled selection of components and options to suit virtually any kind of new roof or refurbishment project.

 

We believe that the carefully developed process behind every Sika Sarnafil roof, as well as our product capability, is what sets us apart from our competitors.

Consistent Quality

A professional team behind every Sika Sarnafil roof is trained to high standards. This applies to our managers, Technical Advisors and Field Technicians. Sika Sarnafil roofs can only be installed by these registered contractors, to ensure that the Sika Sarnafil quality management system is adhered to throughout the process.

 

Each Registered Contractor is a roofing specialist and works in partnership with us to deliver the completed roof. Installers employed by Sika Sarnafil Registered Contractors each have to carry out hands-on training at our training centre. Here they are able to hone their skills under expert supervision from our Applications Department – The same team will inspecton site.

 

Facilities at our state of the art training centre allow installers to carry out simulated installations, with particular focus on detailing around roof features. This close attention to detail pays dividends at the final installation stage and ensures adherence to specified standards and working practices.

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Sika Sarnafil also provides support throughout every aspect of your roofing project and will be involved at all of the following stages;

 

  • Initial concept
  • Specification and design
  • Order and logistics
  • Installation
  • Completion inspection
  • Guarantee issue

 

Furthermore, we are committed to fostering best practice amongst architects and specifiers and offer a programme of comprehensive RIBA approved CPD seminars, design & specification support, accredited details, bespoke NBS specs and BIM objects.

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Concept Stage

Following consultation with the specifier, the Sika Sarnafil Technical Advisor provides design assistance and technical advice, followed by a detailed written specification. They will carry out site visits and/or meetings at customer premises to ensure the project gets off to the right start.

 

All Sika Sarnafil Technical Advisors are experienced roofing industry professionals who have undertaken appropriate training covering Sika Sarnafil systems. They can advise on concepts and feasibility; system specification; compliance with Building Regulations; detailing; on-site considerations and planning.

Design Support

Behind the scenes, our Technical Services Team brings immense technical and application knowledge to every Sika Sarnafil project. This team checks and validates specifications and provides wind uplift calculations using bespoke, specialist software to UK National Annex to EN1991-1-4. These calculations ultimately form part of the information upon which our guarantee is based – an approach that is unique to Sika Sarnafil within our industry.

 

The Sika Sarnafil technical services team can also assistwith the following:

  • Drainage
  • Tapered design
  • U-values
  • Condensation risk
  • Accredited details
  • Drainage calculations using Sika Sarnafil rainwater outlets can also be provided if required.

 

Throughout the project, the Technical Services Department also checks material orders against the original specification and provides telephone and e-mail support to specifiers and contractors.

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The Inspection Process

Once the project is on site, a dedicated Field Technician will conduct an interim inspection of the work during the project. On completion of the roofing system, the Field Technician then carries out a Final Inspection, ensuring that the work has been completed in accordance with the specification and that it meets the necessary standards for guarantee.

With such an important role for the satisfactory completion of the project, experience is crucial. This is why all of our Field Technicians are ex-single ply roofing installers with a minimum of five years’ experience. Together they form our Applications Department, the team is responsible for training Sika Sarnafil’s Registered Contractors, checking on-going work and inspecting projects in order to issue the final guarantee.